True innovation isn’t about luxury or hype—it’s about solving real-world problems. From the affordable Slate EV truck to fintech pioneers like WithClutch, Gabriel Money, and Plastic Bank, a new generation is showing that innovation with purpose can create lasting impact. The future belongs to purposeful problem-solvers.

How to Navigate Uncertainty: Credit Union Edition offers Credit Union executives practical strategies for leading through today’s volatile financial and regulatory environment. With rising concerns over nonprofit status, the abrupt firing of NCUA board members, and the risk of a tariff-driven recession, Credit Unions must think strategically—not just tactically.

To truly unlock AI’s value in financial services, leaders must move beyond scattered use cases and align AI initiatives with their core business strategy. A successful AI approach starts with strategic objectives—like improving risk assessment, boosting member engagement, or enhancing compliance—and works backward to identify how AI can drive those outcomes. Cross-functional collaboration is key, with executives, not just IT, leading the charge. Ultimately, aligning AI with business goals ensures regulatory readiness, boosts ROI, and positions financial institutions for long-term competitive advantage in a rapidly evolving landscape.

Public trust in AI is low—59% of Americans and 55% of experts lack confidence in companies to use AI responsibly, according to Pew Research. This skepticism poses a major challenge for financial services, where trust is critical. To address it, institutions must prioritize: transparency (clearly explain AI decisions), reliability (rigorously test and monitor systems), and user control (allow clients to opt out or challenge decisions). Building trust isn’t just ethical—it’s strategic. By embedding these principles into AI strategies, financial leaders can strengthen customer confidence and lead responsibly in an AI-driven future.

Explore the pros and cons of buying vs building solutions as an analytics leader in credit unions to optimize business processes and growth.

Explore how AI can enhance team productivity in banking, break professional silos, boost emotional experiences and lead to better decision-making.

External consultants bring fresh insights and specialized skills, complementing internal teams to boost strategy, innovation, and efficiency in financial services.